Privacy Policy

At Automa, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

1. Who We Are

Automa is a SaaS platform that enables businesses to create and manage WhatsApp chatbots without writing code. Our platform is designed for agencies, businesses, and developers who want to automate messaging efficiently and securely.

2. What Information We Collect

a. Personal Information

• Name
• Email address
• Business name
• WhatsApp numbers you connect
• Billing and payment information

b. Usage Data

We collect information about how you use the platform, such as logins, flow creation, and message logs.

c. Cookies & Tracking

We use cookies to maintain sessions, track usage, and improve performance. You can manage cookies via your browser settings.

3. How We Use Your Information

• To provide and maintain our services
• To support customer service requests
• To improve user experience
• To send account or promotional updates
• To ensure compliance with WhatsApp policies

4. How We Share Your Information

We do not sell your information. We may share data with:

• Trusted third-party service providers
• Legal authorities when required
• WhatsApp API providers upon user integration

5. Data Retention

We keep data as long as needed to provide services. You can request deletion at any time.

6. Your Rights

• Access and update your data
• Request deletion of your account
• Withdraw consent for marketing
• Request a copy of your data

7. Data Security

We use encryption, access controls, and monitoring to protect your data. While no system is perfect, we take security seriously.

8. International Users

If you're outside [your country], your data may be processed in countries with different privacy laws.

9. Changes to This Policy

We may update this policy. Changes will be posted here with an updated effective date.

10. Contact Us

Automa
Email: support@automa.com
Website: https://automa.com